Hallmarked 925 SilverFree Shipping & CODExtra 5% off on prepaid orders

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Frequently Asked Questions

Is your jewellery real silver?

Yes. Every Skyvine piece is 925 sterling silver (92.5% pure silver), hallmarked, and comes with an authenticity card.

Will the silver turn black?

Real silver can darken slightly over time with air and moisture. Keep it in the zip pouch we send, avoid perfume and water, and wipe it with a soft cloth to bring back the shine.

How long does delivery take?

We ship across India. Orders are dispatched within 1-2 working days (personalised pieces in 2-3 days), and delivery usually takes 3-7 working days depending on your pin code. Shipping is free on all orders.

Is Cash on Delivery available?

Yes, Cash on Delivery is available on eligible pin codes. Prepaid orders (UPI / cards) get an extra 5% off.

Can I return or exchange?

You can return or exchange an unused product within 7 days of delivery, with its original packaging and authenticity card. Personalised pieces cannot be returned but are covered for manufacturing defects. See our Return & Exchange Policy.

What is lifetime exchange?

Any piece bought from Skyvine can be exchanged later at its current silver metal value, online or at our store.

When will I get my refund?

Prepaid refunds go back to the original payment method within 5-7 working days after the return passes quality check. COD refunds are made by bank transfer or UPI.

Do you send a gift box?

Yes, every order comes in a free Skyvine gift box, ready to gift.

Still have a question? Contact us or message us on WhatsApp.