You can return or exchange an unused product within 7 days of delivery, with its original packaging and authenticity card.
Personalised and engraved pieces cannot be returned, but are covered for manufacturing defects.
Lifetime exchange: any piece bought from us can be exchanged later at its current silver metal value, online or at our store.
Refunds for prepaid orders go back to the original payment method within 5-7 working days after the return passes quality check. COD refunds are made by bank transfer/UPI.
To start a return, contact us with your order number.
Business: [Legal business name] · GSTIN: [GSTIN] · Address: Office No. 501, 5th Floor, R-Tech Capital Highstreet, Mahal Road, near Akshaya Patra Mandir, Shri Kishanpura, Jaipur, Rajasthan 302017 · Phone/WhatsApp: +91 77371 83180 · Email: [[email protected]]